Shopify accessibility remediation

Give us the Shopify accessibility problem. We’ll fix the code and prove it.

We take your store from “we have a problem” to a tested, private fixed theme. You get the source changes and dated evidence. Your live store stays untouched until you approve the result.

Got a demand letter, settlement deadline or internal launch date? Send us the store. We’ll tell you within two business days whether we can take it on.

Most accessibility tools miss the problems that actually get sued

We tested a real, well-built online store. An automated scanner gave it a near-clean result.

Then we checked it by keyboard. Ten things could be reached but not seen — including the Add to Cart button. Someone shopping without a mouse could land on it with no way to tell what they were about to click.

The scanner found none of them. Scanners catch roughly a third of the problems. The rest need a person, and that’s the third that shows up in letters from lawyers.

Same button. Left: you can see where you are. Right: you can’t.

A fixed theme, proof of the work and a safe way to publish

We handle the work. You control the decisions.

  1. First, check the fit — free. Send your store address and what prompted you. No card, Shopify access or meeting. Within two business days, we’ll say whether it looks suitable for our fixed package. This is a fit check, not an audit or report.
  2. Scope check — $1,500. We go through your store and write up exactly what we’d fix and test. You keep that written scope even if we don’t continue. Takes a few days. The full price includes this.
  3. Approve the exact plan. In writing, before any work starts. That list is what “done” means, so nothing moves later.
  4. We fix your theme. We handle the code and testing. Usually two to three weeks.
  5. Review the completed preview. We send a private link to your real store with the fixes on it and a short walkthrough. You have seven business days to identify a failed item from the written list.
  6. Accept the result, then pay. Only after you accept the preview do we invoice the remaining $8,500. You separately decide when we publish. You get the code, the record and the rollback.

No meetings needed. We work by short video and email, so nothing has to fit around a timezone.

What happens in the $1,500 scope check

The scope check does not include code changes or a legal opinion. You keep the written scope pack if either side decides not to continue. In that case, there is no further payment.

One price

$10,000

to fix one Shopify theme.

The $1,500 scope check comes first and counts toward it.

You keep the written scope either way. If you continue, the remaining $8,500 is invoiced only after you accept the completed preview.

If your store doesn’t fit that price, we’ll say so at the scope check and tell you what it would take instead. We’d rather turn work down than squeeze your store into the wrong package.

The boundary is clear before you buy

Plain guides to Shopify accessibility

Understand what theme code can change, test your own shopping journey, and see what a remediation project actually includes.

Questions

Will this make the lawsuit go away?

No, and be careful with anyone who says it will. We’re not lawyers and we don’t handle claims. What we do is the technical work most agreements ask for, and give you a dated record showing exactly what was fixed and when. Your lawyer decides what that’s worth to your case.

I already installed an accessibility widget. Isn’t that enough?

Usually not. Those tools sit on top of your site instead of changing it. More than a third of the businesses sued in 2025 already had one installed, and US regulators fined one of the biggest widget companies $1,000,000 over what it claimed. We change the code underneath instead.

Why doesn’t Shopify or my theme company fix this?

Theme companies are responsible for bugs in the theme they sell, and many build accessibility into their code. They do not control the store you run after installation. Your settings, content, apps, custom code and theme version all change the result. Shopify says that following its theme accessibility practices does not guarantee a completely accessible theme, and its Theme Store rules treat customizations and app integrations as additional services. We test and repair the specific store you operate, then prove the agreed shopping journeys.

Will my store go down?

No. We work on a copy of your theme. Your live store is untouched until you tell us to publish, and switching back is one click.

Do you need access to my store?

Not for the free fit check. If you choose the paid scope check, we ask for a Shopify collaborator account with theme access. We don’t ask for your owner password or access to orders, customers or payments. You don’t need a developer, a GitHub account or anything technical.

Do I pay $1,500 when I send this form?

No. The form is a free fit request. There is no card, invoice or commitment. If your store appears to fit, we’ll explain the paid scope check and you decide whether to buy it.

How long does it take?

A few days for the scope check, then usually two to three weeks. If your deadline is tighter than that, tell us at the start and we’ll tell you honestly whether it fits.

Can you also do our WordPress site / mobile app / documents?

Not right now. We do one thing — Shopify themes — and we’d rather do that properly than spread thin.

See if we can fix your store

Start free. Send your store address and tell us what prompted you. We’ll review the public storefront and reply within two business days. You do not pay, enter a card, give us Shopify access or book a meeting. The reply only tells you whether the package appears suitable; it does not include an audit, findings, a score or a report.

Continue only if you want the detailed plan. If the store appears to fit, you can buy the $1,500 scope check. That is when we request theme-only access, test representative pages and write the exact fixes, tests, exclusions and acceptance criteria. You keep the scope pack if you stop there. If you continue with the $10,000 project, the full $1,500 counts toward it, and the remaining $8,500 is invoiced only after you accept the completed preview.

A letter, a settlement, an internal deadline, or just getting ahead of it.

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